To manually pay an unpaid invoice, please follow these steps.


  1. Log into our Billing Platform
  2. Click on “Billing” then “My Invoices” in the top navigation
  3. Click on the invoice with the status of “Unpaid”
  4. Click the “Pay Now” button in the top right
  5. Choose the payment method and click “Submit Payment”


New Credit Card?

If you entered a new card you will need to set it as the default payment method and delete the old card, see Update Credit Card for help.